PianoPig.com (referred to as “Site” and “the Site”) is operated by Simon Warner (referred to as “I”, “me” and “my”). My full mailing address is: Uplands, Skew Road, Fareham, Hampshire, PO17 6AP, United Kingdom.
2. Information I May Collect From You, Why I Need It & How I Use It
I may collect and process the following data about you:
Your data is collected when you subscribe to receive my free content, only your name, email, address and IP address are collected. The reason I need your name and email is to send free content and any email newsletters. Your IP address is logged by my mail provider so that I can prevent any spam, fraud or abuse of my site and my services.
If you make a purchase on my site, I will either direct you to make a payment through a third party payment processor (I currently use PayPal as a third party payment provider) or process your payment on an SSL – secured page of PianoPig. We do not store credit card details nor do we share customer details with any 3rd parties.
The third party site will provide me with, and I will then store, the date on which you made the payment and the date your account will expire, along with a generic number (your “Order ID Number”). I do not store your home address or payment details, but this data may be stored by the third party provider handling the transaction and may be accessible by me. The reason this data is stored is to enable me to prevent and detect fraud. I need your Order ID Number so that I can link your order to your account.
Google Analytics cookies are used on this site. These cookies allow me to count page visits and traffic sources. For more information please visit: http://www.google.com/analytics/learn/privacy.html
Login cookies are also used on this site. I use these cookies so you remain logged in when you are using your account.
At the time of writing, PianoPig only caters for digital product. We use PayPal & Stripe, both widely-used and trusted companies, to process your purchases. Any purchases or services made you make on this site will be instantly accessible once your payment has been processed.
5. Refunds & Cancellations
All subscriptions come with a 30-day money-back guarantee, no questions asked. Refunds will be made to your credit/debit card or PayPal account only. If you are not satisfied with your purchase, you will be refunded either immediately or within a maximum of two weeks upon request, made during the 30-day money-back guarantee timeframe.
+44 (0)7561 354323
Updated: September 2018